Social Share FAQ

Social Share - Academy FAQ

What is Social Share?

It’s a library of content you can use to post to the social media platform of choice. Take your social media content to a new level with engaging, entertaining, and informational graphics. Most of the content in Social Share comes with a graphic and a caption to make your life easier so you can focus on selling homes!

How do I post to social media using Social Share?

Desktop

• Choose the template you want to post.
• Click “Edit” and information from your account will flow into the post. If you are using a listing template click “Auto Fill My Listing” to access your current or past listings.
• Once you’ve finished editing your post, click “Save”.
• Right-click on the image and save the image to your photos.
• Make any needed changes to the caption copy and click “Copy to Clipboard”.
• Go to your favorite social media platform, place your cursor in the caption section, right-click and choose paste.
• Click on the photo icon, and find your post in your photos.
• Double click and post!

Mobile

• Choose the template you want to post.
• Click “Edit” and information from your account will flow into the post. If you are using a listing template click “Auto Fill My Listing” to access your current or past listings.
• Once you’ve finished editing your post, click “Save”.
• Make any needed changes to the caption copy and click “Copy to Clipboard”.
• Long tap on the photo and save the image to your photos.
• Go to your favorite social media platform, long tap in the caption section to paste your caption.
• Click on the photo icon, and find your post in your photos.
• Double click and post!

Can I edit Social Share templates?

Desktop

To edit the caption in a Social Share template via desktop, place your cursor in the copy block and delete and replace it with your own copy. To edit the template, click “Edit”. Tap the photo or copy block and click the pencil icon. For photos, there are two choices. You can choose to upload any photo from your files to the template. You can also click “Auto Fill My Listing” in the upper right corner, to access previous and active listings.* Click “Save” after all edits have been completed.

Mobile

To edit a Social Share template via mobile device select a copy block then tap “Edit”. An editing box will pop up at the bottom of your screen. For images, tap the photo and choose “Replace” or “Crop”. Tap “Save” when all edits have been completed.

What are the Auto Fill templates?

Auto Fill templates are for promoting active or past listings. If your MLS is a ListHub participant, all of your active and past listings will automatically flow into your account and you will have access to them when you use Social Share. For both desktop and mobile, there is a button in the top right corner that says “Auto Fill My Listings” which when clicked will show your listings.

View a video walking you through the steps here.

What’s the cost for Social Share?

For $19.99 per month or $149.99 per year, you get unlimited access to hundreds of different unique templates.

Can I cancel at any time?

Yes, just go to your account and click subscriptions. You’ll see your Social Share subscription and click cancel. If you’re on a monthly subscription, your subscription will automatically renew on the day of the month in which you started.

Need help?

Our Customer service team is ready to come to the rescue:
Call us: +(866) 777-3986
Monday through Friday 8:00 AM - 5 PM PST
Email: CS@Corefact.com